Overview
Zyvia respects your privacy. We do not sell your data or train models on your content. Your workspace, tasks, and conversations stay yours. We use your data only to operate and improve Zyvia and to support you when you need help.
PrivacyPolicy
Last updated: February 2025. We respect your privacy and do not sell your data or train on your content.
Data we collect
We collect account information (email, name), usage data necessary to run the product (e.g. feature usage, errors), and content you create in your workspace (tasks, teams, chat). We use this to provide and improve the service, troubleshoot issues, and comply with legal obligations. We do not use your content for advertising or sell it to third parties.
How we use data
Your data is used to operate Zyvia, support you, and improve our product. We do not use your content for advertising or sell it to third parties. We may use aggregated, anonymized data for product analytics and research. We share data with service providers (e.g. hosting, email) only as needed to run the service, under strict agreements.
Your rights
You can access, correct, or delete your data. Export is available from your workspace settings so you can take your data with you. You can request account and data deletion at any time. For privacy requests or questions, contact us at support@zyvia.app or through the app or our website. We respond to requests in line with applicable law.
Contact
For questions about this privacy policy or to exercise your rights, contact us at support@zyvia.app or through the app or our website. We will respond within a reasonable time and in line with applicable data protection law.
Data retention
- We retain your data for as long as your account is active or as needed to provide the service.
- If you delete your account, we delete or anonymize your data in line with our retention policy and legal obligations.
- Exported data is yours to keep; we don't retain it after you've taken a copy.
- Backups may hold data for a limited period; we don't use them for anything other than recovery.
Security
We take security seriously and protect your data with industry-standard measures.
- Data in transit is encrypted (TLS). Data at rest is encrypted where applicable.
- Access to production systems and data is restricted and audited.
- We work with trusted providers for hosting and infrastructure.
- We don't sell your data or use your content to train AI models.